Shipping
SHIPPING
SHIPPING CHARGES
Free standard shipping Australia Wide on all orders over $50.
For orders under $50, a flat rate shipping fee of $10 will be charged.
For express shipping, a flat rate shipping fee of $20 will be charged. There is an option to use Express shipping at checkout.
Boarders does ship internationally. Please use our eBay store https://www.ebay.com.au/usr/boardersonlinesb
SHIPPING DELIVERY
For orders going to areas close to major cities, you should expect your order within 3-5 business days. If you live in a regional town it may take up to 12 business days for your order to reach you. Estimated delivery times can be found below. All orders will be shipped the next business day from the date you placed your order and you’ll receive a tracking number via email as soon as the parcel has been dispatched. If you did not receive this email, please check your emails junk folder.
During peak seasons, such as sale and holiday periods, we will endeavour to process your order as fast as usual, however there might be a slight delay in getting your order out to you.
Please note: At times there may be delivery delays with Australia Post and with other couriers; if their have been no recent updates on your tracking number after 6 business days, please email us at boardersonline@outlook.com
SAFE DROP - AUTHORITY TO LEAVE
We want you to have your order ASAP so we use the safe drop service. If you want to sign for your parcel, we must be notified prior to your item being shipped. All orders are sent out with an authority to leave unless instructed otherwise. Boarders is not liable for the loss or damage of items delivered by the courier.
ESTIMATED DELIVERY TIMES
Standard Shipping
NSW / VICTORIA / QLD / SA / ACT / TAS: 3-6 business days
. NT / WA: 4-12 business days
Express Shipping
. NSW / VICTORIA / QLD / SA / ACT / TAS: 1-3 business days
. NT / WA: 2-8 business days
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Please note: We strive to provide efficient and reliable shipping services for all our products. However, for items destined for extremely rural areas or unconventional addresses, the postage delivery time may be longer than anticipated. This is particularly relevant for large items such as snowboards. While we make every effort to ensure timely delivery, factors beyond our control, such as limited accessibility and transportation constraints, may contribute to delays.